SmartSchools / Parent communication

Reach every parent in seconds.

Send SMS, WhatsApp or email to one parent, a class group or the whole school from a single screen — and let fee reminders, absence alerts and results go out automatically.

Free for a full term. Messaging included. No credit card.
Broadcasts — SMS, email and WhatsApp from one screen.
Broadcasts — SMS, email and WhatsApp from one screen.
How a message goes out
Pick the class and the message type, check the preview, then send by WhatsApp, SMS or email.
Pick the class and the message type, check the preview, then send by WhatsApp, SMS or email.

The current way

Your office has become a call centre

Parents want to know three things: has my child been in school, what do I owe, and how are they doing. Right now they ask by phone.

Current way
Parents call the school for results, fees and attendance.
Consequence
Staff spend hours a day answering questions a message could have answered.
Bigger problem
Your administrative capacity is consumed by information you already have on file.
Current way
Announcements go out through informal messaging groups and printed notes.
Consequence
Some parents never get the message, and nobody can prove who was told.
Bigger problem
When something urgent happens, you have no reliable way to reach every household at once.
Current way
Contact details live in several registers and are updated inconsistently.
Consequence
Messages bounce to old numbers and the wrong guardian is contacted.
Bigger problem
The parents who most need to hear from the school are the ones you reach least.

How it works with SmartSchools instead

One place to reach parents, and rules that message for you

Communication stops being a task someone remembers to do and becomes part of how the school runs.

Set up
One contact record per learner, per guardian
Guardians, numbers and preferred channel live on the learner record you brought in — so who to contact is never a question, and updates happen in one place.
Guardians per learner
Preferred channel
Updated once
Result
Messages reach the right adult, first time.
Eliminate
No more informal groups or printed notes
Send to one parent, a class, a stream, a grade, the arrears list or the whole school from one composer — with a delivery log kept for the year.
Any audience
One composer
Delivery log
Result
Fewer calls to the office, and a record of what was sent.
Automate
Fee, attendance and results notices send themselves
Absence alerts go out the same morning. Fee reminders follow your schedule and target only parents who owe. Results notices go out when reports are issued.
Same‑day absence alerts
Scheduled fee reminders
Results notices
Result
Parents are informed without anyone drafting a message.
Only here
Messages driven by live school data
Because fees, attendance and marks sit in the same system, an audience is a query — 'parents of Grade 5 with a balance' — not a list someone maintains by hand.
Audience by balance
Audience by attendance
No manual lists
Result
Precisely the right parents, every time.
Output
A communication record you can stand behind
Every message, recipient, channel and delivery status is logged for the year — for the board, for a dispute, or for your own peace of mind.
Per‑message log
Delivery status
Kept for the year
Result
You can always show who was told what, and when.

Worried about messaging every parent?

Understandable — one wrong message reaches every family. Here's how SmartSchools makes sure the right parent gets the right message.

You might be thinking
“Our parent contact details are out of date.”
What we do
The system cleans contacts as you upload.
The system flags missing numbers, duplicate guardians and obvious errors as your records load, so your first send isn't your first discovery of the problem.
Contact clean‑up included in setup.
You might be thinking
“Messaging costs will surprise us.”
What we do
Messaging is included in your plan.
SMS and WhatsApp messaging is part of Standard, so a term of reminders and alerts doesn't become an unbudgeted line item.
Messaging included from the free term onward.
You might be thinking
“What if parents don't read it?”
What we do
Use the channel each family actually uses.
Send by SMS, WhatsApp or email per household, and check delivery status rather than assuming. Adjust before it matters.
Per‑message delivery log, free for a full term.

Answer the three questions parents keep calling about

Start free, import your guardian contacts, and send a real message to a real class before you pay anything.

Free for a full term. Messaging included. No credit card.
The other jobs in SmartSchools
Fees management and reconciliation
How fees work →
School reports and report cards
How reports work →